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Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each page. A pop-up menu will open. It contains detailed information about all the operations that you can perform on that particular page. Each pop-up window opens on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast array of instructional video clips illustrating how to use our Control Panel. They're intended for those of you who want to see how things are getting done instead of only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step how-to videos.

F.A.Q.

If you can't discover the solution you need, have a glance at our comprehensive FAQ database, which includes questions asked by real people and provides practical solutions. We periodically "revamp" our FAQ section with new questions & answers in an attempt to encompass all the new additions and innovations associated with our hosting platform.

Ticketing System

If you still can't find the answer you need in the Frequently Asked Questions section either, you can touch base with our fantastic team of customer service technicians available 24x7 and ready to assist you with any issue. Each support ticket you send will be answered in less than 1 hour (the average ticket response time is about twenty minutes), so you won't have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 320801

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com